Send a general enquiry about your Child Benefit. You can also use NGT text relay if you cannot hear or speak on the phone: dial then Phone Call HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint. The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
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Chat with us online. Our policy and research · Suicide facts and figures · Campaigns · Less well-off. You will need your digit customer referenceyour National Insurance and your 7-digit PIN.
We won't Whatever you're going through, you can call us any time, from any phone for FREE. You can send us a message by registering or logging into your self-service.
Visit www. Talk to one of our listening volunteers using our new web chat service. The site is secure so all your personal information is safe.
When you call This helpline uses speech recognition software, so you will be asked why you are calling HMRC. If you're going through a tough time, contact us free.
If we have given you a Customer Referencemake sure you have got it handy so we can direct your enquiry as fast as possible. The website is available 24 hours a day, 7 days a week.
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A partner or someone else can get general advice but they must be authorised to discuss a claim. You can make a new application by visiting Child Maintenance Options.
Have your National Insurance or Child Benefit with you when you call. Webchat Speak to an adviser online about Child Benefit queries.
While the new service will replace the usual telephone enquiry route, supporters will be able to speak to an advisor online and request a lime back. For cases based in Great Britain Send us a message online if you are logged into your self-service. You only need to register once and it is easy to do.
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HMRC can only discuss your claim with you or someone you have authorised as your representative. Write to us at:.
Using your self-service to is much quicker than calling us.